TERMS OF USE

CONTACT & RETURNS

Return items for a full refund within 30 days of receipt of the product.

Exchanges must be within 45 days of receiving the product. Does not apply to final sale items. Returns cannot be submitted before you have received your order.

Please contact us through the chat or e-mail form if there's a problem submitting your return or exchange.

RETURN FORM

Problems? Howl at us.

FAQ

To raise the working capital required for getting our products made, sometimes we will collect customer pre-orders for the factories we work with.

This is your chance to support us by purchasing the products listed and waiting longer then usual to receive your item whilst we work to get them made ASAP.

We will constantly update the customer ETA arrival in the product description so please check if you do feel like it's been awhile.

To gather interest in some products we're working on we'll list these to see how many people would like to be notified via e-mail when it's being released.

With this in mind, if you see "Pre-Notification" in our products listing, don't be alarmed about missing out. We have not opened for pre-orders yet and still seeing if it's worth going forward.

The more people sign up, the more we know to get working and move to collecting pre-orders!

We will get back to you as soon as we can with the best solution to any problems you have with V-Art.

This could be within 5 working days depending so please keep an eye on your inbox.

In the meanwhile it would be helpful to list Support@WerewolvesRule.com as a safe sender within your e-mail software.

In the past we have had multiple enquiries from customers but our replies have landed in their spam inbox, or their e-mail inbox was so full no new e-mails could be sent.

This depends on the shipping service you have selected. We aim for speed so in the future if we grow, we will do our best to get more faster logistic services on board to select from.

If you have pre-ordered an item not yet in stock, we can't ship this out just yet until we have it. However if you have any other items purchased alongside it we'll get on with shipping them to your address right away.

The Furry fandom is a subculture of people interested in anthropomorphic media. More can be learned HERE and HERE.

V-Art is a clothing line created with themes around anthropomorphic media and the Furry fandom.

We've been established officially since 2015, designing clothes since 2005 after starting off with Furry illustration commission work. Since then we have saved up all the money to reinvest back and here we are so far.